1. Who We Are
Tradition Prints ("we", "our", "us") operates the website traditionprintsart.com and sells digital products through our Etsy shops: traditionprints and customsmartstudio.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
2. Information We Collect
Information you provide
- Email address — if you subscribe to our newsletter or contact us directly.
- Name and contact details — if you send us a message or request a custom order.
Information collected automatically
- Usage data — pages visited, time on site, referral source (collected via analytics tools such as Google Analytics 4).
- Device and browser data — IP address, browser type, operating system, screen resolution.
- Cookies — small text files stored on your device. See our Cookie Policy for details.
Information from Etsy
Purchases made through our Etsy shops are processed entirely by Etsy. We do not collect or store payment information. Etsy's privacy policy governs all transactions made through their platform.
3. How We Use Your Information
- To send you newsletters and art updates (only if you have opted in)
- To respond to enquiries and support requests
- To improve our website and understand how visitors use it
- To comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your data on the following legal bases:
- Consent — for email marketing (you may withdraw at any time).
- Legitimate interests — for website analytics to improve our services.
- Legal obligation — where required by applicable law.
5. Data Retention
We retain your personal data only as long as necessary:
- Email subscriber data — until you unsubscribe.
- Contact enquiries — up to 2 years after resolution.
- Analytics data — as per the retention settings in Google Analytics (default: 14 months).
6. Third-Party Services
We use the following third-party services which may process your data:
- Google Analytics 4 — website analytics. Google Privacy Policy
- Etsy — all purchases and custom orders. Etsy Privacy Policy
- Email marketing provider (e.g., Mailerlite or ConvertKit) — newsletter delivery.
- QR Server API — our free QR code tool uses qrserver.com. No personal data is stored by this service.
7. Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of your personal data.
- Correction — request we correct inaccurate data.
- Deletion — request we delete your personal data ("right to be forgotten").
- Objection — object to processing based on legitimate interests.
- Portability — request your data in a portable format.
- Withdraw consent — unsubscribe from emails at any time via the unsubscribe link.
To exercise any of these rights, contact us at the email below.
8. Cookies
We use cookies to analyse site traffic and improve your experience. For full details, see our Cookie Policy.
9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through our Etsy shop message system or via the contact form on our website.